Refund and Returns Policy

• Return Window: 14 days from receipt to return items.

• Condition: Items must be unused, with tags and original packaging.

• Non-Returnable Items: Intimate apparel, sale items, gift cards.

• Return Process: To initiate a return, please contact our customer service team at [customer service email] with your order number and reason for the return. We will provide you with a return authorization and instructions on how to return the item(s).

• Return Shipping: Customers pay for return shipping; non-refundable.

• Refunds: Upon receipt and inspection of the returned items, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original payment method within 5-7 business days, depending on your bank’s processing times.

• Exchanges: Only for defective or damaged items; contact [email].