FREE & FAST SHIPPING ON ALL UK ORDERS OVER $150
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faq

Frequently Asked Questions

Ordering And Payment

Simply browse our collection, select your desired items, choose the appropriate size and color, and click “Add to Cart.” Once you’re ready to checkout, click on the shopping cart icon and follow the prompts to complete your purchase.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods. For more details, please refer to our Payment Information page.

Orders can be changed or canceled within 24 hours of placing them. Please contact our customer service team immediately for assistance.

Shipping

Standard shipping typically takes 5-7 business days, while express shipping takes 2-3 business days. International shipping times vary by destination.

Yes, we offer international shipping. Delivery times and rates will be provided at checkout.

Once your order is shipped, you will receive a shipment confirmation email with a tracking number. You can use this number to track your order on our website or the carrier’s website.

Returns And Exchanges

You can return items within 14 days of receipt, provided they are unused, with tags and original packaging intact. Some items, such as sale items and intimate apparel, are non-returnable.

Contact our customer service team with your order number and reason for the return. We will provide you with return instructions.
Q: Who pays for return shipping?

Customers are responsible for return shipping costs, which are non-refundable.

Refunds are processed within 5-7 business days after we receive and inspect the returned items. The refund will be credited to your original payment method.

Products And Sizing

Please refer to our Size Guide, available on each product page, to find the best fit. If you have specific sizing questions, feel free to contact our customer service team.

If an item is out of stock, you can sign up for a restock notification on the product page. We will notify you via email when the item becomes available.

We strive to display product colors as accurately as possible, but please note that actual colors may vary slightly due to monitor settings.

Contact

You can reach our customer service team via email at ***** or by phone at : +447828944230.
We are available Monday to Friday, 9 AM – 5 PM.

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